1. General InformationYou are booking a tour provided by Svetlana Gehrs. All tours are described on the website and may vary in duration, route, and price.
2. Booking and PaymentBookings are made via the website. Payment is accepted online via MobilePay or credit card through Stripe. A booking is valid only after full payment.
3. ConfirmationAfter payment, you will receive a confirmation email with all the tour details.
4. Cancellations and Refunds- Free cancellation is possible up to 72 hours before the tour.
- If cancelled less than 72 hours in advance, no refund is issued.
- If I cancel the tour, a full refund or rescheduling is offered.
5. LiabilityI am not responsible for delays or cancellations due to external factors (weather, transport, etc.), but I will always try to help find a solution.
6. ContactFor any questions, please contact me at email.